Refund policy
Cancellations and Refunds (Bhaeli Refund Policy)
Q: What is Bhaeli’s cancellation policy (Bhaeli Refund Policy)?
Orders can be canceled within 24 hours of placement. To cancel, email us at hello@bhaeli.com with your order details. Refunds for canceled orders will be processed within 14 business days.
Q: How does the refund process work?
For eligible refunds (e.g., damaged or incorrect items):
- Notify us within 48 hours of receiving the product.
- Provide details including the order number, date, and an image of the issue.
- Refunds will be issued to the original payment method or as store credit within 14 business days after confirmation.
For any further assistance, feel free to contact us at hello@bhaeli.com. We are here to help!